Atualizações no Service DeskCódigos de desconto para recertificação na OpenID Foundation (OIDF)

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<h1 style="text-align: justify;display: block;margin: 0;padding: 0;color: #202020;font-family: Helvetica;font-size: 26px;font-style: normal;font-weight: bold;line-height: 125%;letter-spacing: normal;"><font color="#008080">Atualizações no Service Desk<br/>
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<p data-olk-copy-source="MessageBody" style="margin: 10px 0;padding: 0;mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;color: #202020;font-family: Helvetica;font-size: 16px;line-height: 150%;text-align: left;">Informamos que no dia 21/01/2025 serão disponibilizadas as seguintes atualizações no Service Desk:</p>
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<li style="mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;"><strong>Adição de novos campos em incidentes bilaterais</strong></li>
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<p style="margin: 10px 0;padding: 0;mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;color: #202020;font-family: Helvetica;font-size: 16px;line-height: 150%;text-align: left;">Os campos abaixo serão adicionados nas respectivas categorias de incidentes bilaterais e <strong>deverão ser</strong> <strong>devidamente preenchidos com as informações solicitadas </strong>durante a abertura do ticket:<br/>
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<strong>           a) Campo X-Fapi-Interaction-ID</strong><br/>
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<th style="border: 1px solid black; padding: 8px; text-align: center; white-space: nowrap;"><span style="font-size:12px">Categoria</span></th>
<th style="border: 1px solid black; padding: 8px; text-align: center; white-space: nowrap;"><span style="font-size:12px">Subcategoria</span></th>
<th style="border: 1px solid black; padding: 8px; text-align: center; white-space: nowrap;"><span style="font-size:12px">Categoria de 3º Nível</span></th>
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<td style="border: 1px solid black;padding: 8px;text-align: center;white-space: nowrap;mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;"><span style="font-size:12px">Erro na Jornada ou Dados</span></td>
<td style="border: 1px solid black;padding: 8px;text-align: center;white-space: nowrap;mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;"><span style="font-size:12px">Consumindo os Dados</span></td>
<td style="border: 1px solid black;padding: 8px;text-align: center;white-space: nowrap;mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;"><span style="font-size:12px">Consumir APIs de Negócios</span></td>
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<td style="border: 1px solid black;padding: 8px;text-align: center;white-space: nowrap;mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;"><span style="font-size:12px">Erro na Jornada ou Dados</span></td>
<td style="border: 1px solid black;padding: 8px;text-align: center;white-space: nowrap;mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;"><span style="font-size:12px">Consumindo os Dados</span></td>
<td style="border: 1px solid black;padding: 8px;text-align: center;white-space: nowrap;mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;"><span style="font-size:12px">Consumir APIs Resources</span></td>
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<td style="border: 1px solid black;padding: 8px;text-align: center;white-space: nowrap;mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;"><span style="font-size:12px">Erro na Jornada ou Dados</span></td>
<td style="border: 1px solid black;padding: 8px;text-align: center;white-space: nowrap;mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;"><span style="font-size:12px">Consumindo os Dados</span></td>
<td style="border: 1px solid black;padding: 8px;text-align: center;white-space: nowrap;mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;"><span style="font-size:12px">Troca de Refresh Token por Access Token</span></td>
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<td style="border: 1px solid black;padding: 8px;text-align: center;white-space: nowrap;mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;"><span style="font-size:12px">Erro na Jornada ou Dados</span></td>
<td style="border: 1px solid black;padding: 8px;text-align: center;white-space: nowrap;mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;"><span style="font-size:12px">Gerando uma Credencial</span></td>
<td style="border: 1px solid black;padding: 8px;text-align: center;white-space: nowrap;mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;"><span style="font-size:12px">Criar</span></td>
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<td style="border: 1px solid black;padding: 8px;text-align: center;white-space: nowrap;mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;"><span style="font-size:12px">Erro na Jornada ou Dados</span></td>
<td style="border: 1px solid black;padding: 8px;text-align: center;white-space: nowrap;mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;"><span style="font-size:12px">Gerando uma Credencial</span></td>
<td style="border: 1px solid black;padding: 8px;text-align: center;white-space: nowrap;mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;"><span style="font-size:12px">Deletar</span></td>
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<td style="border: 1px solid black;padding: 8px;text-align: center;white-space: nowrap;mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;"><span style="font-size:12px">Erro na Jornada ou Dados</span></td>
<td style="border: 1px solid black;padding: 8px;text-align: center;white-space: nowrap;mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;"><span style="font-size:12px">Gerando uma Credencial</span></td>
<td style="border: 1px solid black;padding: 8px;text-align: center;white-space: nowrap;mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;"><span style="font-size:12px">Recuperar</span></td>
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<td style="border: 1px solid black;padding: 8px;text-align: center;white-space: nowrap;mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;"><span style="font-size:12px">Erro na Jornada ou Dados</span></td>
<td style="border: 1px solid black;padding: 8px;text-align: center;white-space: nowrap;mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;"><span style="font-size:12px">Gerando uma Credencial</span></td>
<td style="border: 1px solid black;padding: 8px;text-align: center;white-space: nowrap;mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;"><span style="font-size:12px">Desdobramento</span></td>
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<td style="border: 1px solid black;padding: 8px;text-align: center;white-space: nowrap;mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;"><span style="font-size:12px">Erro na Jornada ou Dados</span></td>
<td style="border: 1px solid black;padding: 8px;text-align: center;white-space: nowrap;mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;"><span style="font-size:12px">Gerenciando um Consentimento</span></td>
<td style="border: 1px solid black;padding: 8px;text-align: center;white-space: nowrap;mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;"><span style="font-size:12px">Revogando um Consentimento</span></td>
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<td style="border: 1px solid black;padding: 8px;text-align: center;white-space: nowrap;mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;"><span style="font-size:12px">Erro na Jornada ou Dados</span></td>
<td style="border: 1px solid black;padding: 8px;text-align: center;white-space: nowrap;mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;"><span style="font-size:12px">Obtendo um Consentimento</span></td>
<td style="border: 1px solid black;padding: 8px;text-align: center;white-space: nowrap;mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;"><span style="font-size:12px">Autenticação do Usuário</span></td>
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<td style="border: 1px solid black;padding: 8px;text-align: center;white-space: nowrap;mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;"><span style="font-size:12px">Erro na Jornada ou Dados</span></td>
<td style="border: 1px solid black;padding: 8px;text-align: center;white-space: nowrap;mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;"><span style="font-size:12px">Obtendo um Consentimento</span></td>
<td style="border: 1px solid black;padding: 8px;text-align: center;white-space: nowrap;mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;"><span style="font-size:12px">Autorização pelo Usuário</span></td>
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<td style="border: 1px solid black;padding: 8px;text-align: center;white-space: nowrap;mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;"><span style="font-size:12px">Erro na Jornada ou Dados</span></td>
<td style="border: 1px solid black;padding: 8px;text-align: center;white-space: nowrap;mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;"><span style="font-size:12px">Obtendo um Consentimento</span></td>
<td style="border: 1px solid black;padding: 8px;text-align: center;white-space: nowrap;mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;"><span style="font-size:12px">Criação de Consentimento</span></td>
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<td style="border: 1px solid black;padding: 8px;text-align: center;white-space: nowrap;mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;"><span style="font-size:12px">Erro na Jornada ou Dados</span></td>
<td style="border: 1px solid black;padding: 8px;text-align: center;white-space: nowrap;mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;"><span style="font-size:12px">Obtendo um Consentimento</span></td>
<td style="border: 1px solid black;padding: 8px;text-align: center;white-space: nowrap;mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;"><span style="font-size:12px">Redirecionamento para Autenticação</span></td>
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<td style="border: 1px solid black;padding: 8px;text-align: center;white-space: nowrap;mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;"><span style="font-size:12px">Erro na Jornada ou Dados</span></td>
<td style="border: 1px solid black;padding: 8px;text-align: center;white-space: nowrap;mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;"><span style="font-size:12px">Obtendo um Consentimento</span></td>
<td style="border: 1px solid black;padding: 8px;text-align: center;white-space: nowrap;mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;"><span style="font-size:12px">Redirecionamento com Consentimento</span></td>
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<td style="border: 1px solid black;padding: 8px;text-align: center;white-space: nowrap;mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;"><span style="font-size:12px">Erro na Jornada ou Dados</span></td>
<td style="border: 1px solid black;padding: 8px;text-align: center;white-space: nowrap;mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;"><span style="font-size:12px">Obtendo um Consentimento</span></td>
<td style="border: 1px solid black;padding: 8px;text-align: center;white-space: nowrap;mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;"><span style="font-size:12px">Troca de AuthCode por AccessToken</span></td>
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<td style="border: 1px solid black;padding: 8px;text-align: center;white-space: nowrap;mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;"><span style="font-size:12px">Erro na Jornada ou Dados</span></td>
<td style="border: 1px solid black;padding: 8px;text-align: center;white-space: nowrap;mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;"><span style="font-size:12px">Realizando o Pagamento</span></td>
<td style="border: 1px solid black;padding: 8px;text-align: center;white-space: nowrap;mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;"><span style="font-size:12px">Iniciando o Pagamento ou Solicitando Status</span></td>
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<td style="border: 1px solid black;padding: 8px;text-align: center;white-space: nowrap;mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;"><span style="font-size:12px">Erro na Jornada ou Dados</span></td>
<td style="border: 1px solid black;padding: 8px;text-align: center;white-space: nowrap;mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;"><span style="font-size:12px">Trabalhando nos Dados</span></td>
<td style="border: 1px solid black;padding: 8px;text-align: center;white-space: nowrap;mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;"><span style="font-size:12px">Trabalhando nos Dados</span></td>
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<td style="border: 1px solid black;padding: 8px;text-align: center;white-space: nowrap;mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;"><span style="font-size:12px">Erro na Jornada ou Dados</span></td>
<td style="border: 1px solid black;padding: 8px;text-align: center;white-space: nowrap;mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;"><span style="font-size:12px">Jornada do Usuário</span></td>
<td style="border: 1px solid black;padding: 8px;text-align: center;white-space: nowrap;mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;"><span style="font-size:12px">Jornada do Usuário</span></td>
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<td style="border: 1px solid black;padding: 8px;text-align: center;white-space: nowrap;mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;"><span style="font-size:12px">Erro na Jornada ou Dados</span></td>
<td style="border: 1px solid black;padding: 8px;text-align: center;white-space: nowrap;mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;"><span style="font-size:12px">Fornecendo os Dados</span></td>
<td style="border: 1px solid black;padding: 8px;text-align: center;white-space: nowrap;mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;"><span style="font-size:12px">Fornecendo os Dados</span></td>
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<td style="border: 1px solid black;padding: 8px;text-align: center;white-space: nowrap;mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;"><span style="font-size:12px">Erro na Jornada ou Dados</span></td>
<td style="border: 1px solid black;padding: 8px;text-align: center;white-space: nowrap;mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;"><span style="font-size:12px">PAgamento em Status Intermediário</span></td>
<td style="border: 1px solid black;padding: 8px;text-align: center;white-space: nowrap;mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;"><span style="font-size:12px">Pagamento em Status Intermediário</span></td>
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<td style="border: 1px solid black;padding: 8px;text-align: center;white-space: nowrap;mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;"><span style="font-size:12px">Erro na Jornada ou Dados</span></td>
<td style="border: 1px solid black;padding: 8px;text-align: center;white-space: nowrap;mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;"><span style="font-size:12px">Consentimento em Status Intermediário</span></td>
<td style="border: 1px solid black;padding: 8px;text-align: center;white-space: nowrap;mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;"><span style="font-size:12px">Consentimento em Status Intermediário</span></td>
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<strong>           b) Campo “Canal da Jornada”</strong><br/>
 
<table style="border-collapse: collapse;width: 100%;mso-table-lspace: 0pt;mso-table-rspace: 0pt;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;">
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<th style="border: 1px solid black; padding: 8px; text-align: center; white-space: nowrap;"><span style="font-size:12px">Categoria</span></th>
<th style="border: 1px solid black; padding: 8px; text-align: center; white-space: nowrap;"><span style="font-size:12px">Subcategoria</span></th>
<th style="border: 1px solid black; padding: 8px; text-align: center; white-space: nowrap;"><span style="font-size:12px">Categoria de 3º Nível</span></th>
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<td style="border: 1px solid black;padding: 8px;text-align: center;white-space: nowrap;mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;"><span style="font-size:12px">Erro na Jornada ou Dados</span></td>
<td style="border: 1px solid black;padding: 8px;text-align: center;white-space: nowrap;mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;"><span style="font-size:12px">Consumindo os Dados</span></td>
<td style="border: 1px solid black;padding: 8px;text-align: center;white-space: nowrap;mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;"><span style="font-size:12px">Consumir APIs de Negócios</span></td>
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<td style="border: 1px solid black;padding: 8px;text-align: center;white-space: nowrap;mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;"><span style="font-size:12px">Erro na Jornada ou Dados</span></td>
<td style="border: 1px solid black;padding: 8px;text-align: center;white-space: nowrap;mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;"><span style="font-size:12px">Consumindo os Dados</span></td>
<td style="border: 1px solid black;padding: 8px;text-align: center;white-space: nowrap;mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;"><span style="font-size:12px">Consumir APIs Resources</span></td>
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<td style="border: 1px solid black;padding: 8px;text-align: center;white-space: nowrap;mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;"><span style="font-size:12px">Erro na Jornada ou Dados</span></td>
<td style="border: 1px solid black;padding: 8px;text-align: center;white-space: nowrap;mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;"><span style="font-size:12px">Consumindo os Dados</span></td>
<td style="border: 1px solid black;padding: 8px;text-align: center;white-space: nowrap;mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;"><span style="font-size:12px">Troca de Refresh Token por Access Token</span></td>
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<td style="border: 1px solid black;padding: 8px;text-align: center;white-space: nowrap;mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;"><span style="font-size:12px">Erro na Jornada ou Dados</span></td>
<td style="border: 1px solid black;padding: 8px;text-align: center;white-space: nowrap;mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;"><span style="font-size:12px">Gerando uma Credencial</span></td>
<td style="border: 1px solid black;padding: 8px;text-align: center;white-space: nowrap;mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;"><span style="font-size:12px">Criar</span></td>
</tr>
<tr>
<td style="border: 1px solid black;padding: 8px;text-align: center;white-space: nowrap;mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;"><span style="font-size:12px">Erro na Jornada ou Dados</span></td>
<td style="border: 1px solid black;padding: 8px;text-align: center;white-space: nowrap;mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;"><span style="font-size:12px">Gerando uma Credencial</span></td>
<td style="border: 1px solid black;padding: 8px;text-align: center;white-space: nowrap;mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;"><span style="font-size:12px">Deletar</span></td>
</tr>
<tr>
<td style="border: 1px solid black;padding: 8px;text-align: center;white-space: nowrap;mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;"><span style="font-size:12px">Erro na Jornada ou Dados</span></td>
<td style="border: 1px solid black;padding: 8px;text-align: center;white-space: nowrap;mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;"><span style="font-size:12px">Gerando uma Credencial</span></td>
<td style="border: 1px solid black;padding: 8px;text-align: center;white-space: nowrap;mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;"><span style="font-size:12px">Recuperar</span></td>
</tr>
<tr>
<td style="border: 1px solid black;padding: 8px;text-align: center;white-space: nowrap;mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;"><span style="font-size:12px">Erro na Jornada ou Dados</span></td>
<td style="border: 1px solid black;padding: 8px;text-align: center;white-space: nowrap;mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;"><span style="font-size:12px">Gerando uma Credencial</span></td>
<td style="border: 1px solid black;padding: 8px;text-align: center;white-space: nowrap;mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;"><span style="font-size:12px">Desdobramento</span></td>
</tr>
<tr>
<td style="border: 1px solid black;padding: 8px;text-align: center;white-space: nowrap;mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;"><span style="font-size:12px">Erro na Jornada ou Dados</span></td>
<td style="border: 1px solid black;padding: 8px;text-align: center;white-space: nowrap;mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;"><span style="font-size:12px">Gerenciando um Consentimento</span></td>
<td style="border: 1px solid black;padding: 8px;text-align: center;white-space: nowrap;mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;"><span style="font-size:12px">Revogando um Consentimento</span></td>
</tr>
<tr>
<td style="border: 1px solid black;padding: 8px;text-align: center;white-space: nowrap;mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;"><span style="font-size:12px">Erro na Jornada ou Dados</span></td>
<td style="border: 1px solid black;padding: 8px;text-align: center;white-space: nowrap;mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;"><span style="font-size:12px">Obtendo um Consentimento</span></td>
<td style="border: 1px solid black;padding: 8px;text-align: center;white-space: nowrap;mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;"><span style="font-size:12px">Autenticação do Usuário</span></td>
</tr>
<tr>
<td style="border: 1px solid black;padding: 8px;text-align: center;white-space: nowrap;mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;"><span style="font-size:12px">Erro na Jornada ou Dados</span></td>
<td style="border: 1px solid black;padding: 8px;text-align: center;white-space: nowrap;mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;"><span style="font-size:12px">Obtendo um Consentimento</span></td>
<td style="border: 1px solid black;padding: 8px;text-align: center;white-space: nowrap;mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;"><span style="font-size:12px">Autorização pelo Usuário</span></td>
</tr>
<tr>
<td style="border: 1px solid black;padding: 8px;text-align: center;white-space: nowrap;mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;"><span style="font-size:12px">Erro na Jornada ou Dados</span></td>
<td style="border: 1px solid black;padding: 8px;text-align: center;white-space: nowrap;mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;"><span style="font-size:12px">Obtendo um Consentimento</span></td>
<td style="border: 1px solid black;padding: 8px;text-align: center;white-space: nowrap;mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;"><span style="font-size:12px">Criação de Consentimento</span></td>
</tr>
<tr>
<td style="border: 1px solid black;padding: 8px;text-align: center;white-space: nowrap;mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;"><span style="font-size:12px">Erro na Jornada ou Dados</span></td>
<td style="border: 1px solid black;padding: 8px;text-align: center;white-space: nowrap;mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;"><span style="font-size:12px">Obtendo um Consentimento</span></td>
<td style="border: 1px solid black;padding: 8px;text-align: center;white-space: nowrap;mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;"><span style="font-size:12px">Redirecionamento para Autenticação</span></td>
</tr>
<tr>
<td style="border: 1px solid black;padding: 8px;text-align: center;white-space: nowrap;mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;"><span style="font-size:12px">Erro na Jornada ou Dados</span></td>
<td style="border: 1px solid black;padding: 8px;text-align: center;white-space: nowrap;mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;"><span style="font-size:12px">Obtendo um Consentimento</span></td>
<td style="border: 1px solid black;padding: 8px;text-align: center;white-space: nowrap;mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;"><span style="font-size:12px">Redirecionamento para Conclusão</span></td>
</tr>
<tr>
<td style="border: 1px solid black;padding: 8px;text-align: center;white-space: nowrap;mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;"><span style="font-size:12px">Erro na Jornada ou Dados</span></td>
<td style="border: 1px solid black;padding: 8px;text-align: center;white-space: nowrap;mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;"><span style="font-size:12px">Obtendo um Consentimento</span></td>
<td style="border: 1px solid black;padding: 8px;text-align: center;white-space: nowrap;mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;"><span style="font-size:12px">Troca de AuthCode por AccessToken</span></td>
</tr>
<tr>
<td style="border: 1px solid black;padding: 8px;text-align: center;white-space: nowrap;mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;"><span style="font-size:12px">Erro na Jornada ou Dados</span></td>
<td style="border: 1px solid black;padding: 8px;text-align: center;white-space: nowrap;mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;"><span style="font-size:12px">Realizando o Pagamento</span></td>
<td style="border: 1px solid black;padding: 8px;text-align: center;white-space: nowrap;mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;"><span style="font-size:12px">Iniciando o Pagamento ou Solicitando Status</span></td>
</tr>
<tr>
<td style="border: 1px solid black;padding: 8px;text-align: center;white-space: nowrap;mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;"><span style="font-size:12px">Erro na Jornada ou Dados</span></td>
<td style="border: 1px solid black;padding: 8px;text-align: center;white-space: nowrap;mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;"><span style="font-size:12px">Trabalhando os Dados</span></td>
<td style="border: 1px solid black;padding: 8px;text-align: center;white-space: nowrap;mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;"><span style="font-size:12px">Trabalhando os Dados</span></td>
</tr>
<tr>
<td style="border: 1px solid black;padding: 8px;text-align: center;white-space: nowrap;mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;"><span style="font-size:12px">Erro na Jornada ou Dados</span></td>
<td style="border: 1px solid black;padding: 8px;text-align: center;white-space: nowrap;mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;"><span style="font-size:12px">Jornada do Usuário</span></td>
<td style="border: 1px solid black;padding: 8px;text-align: center;white-space: nowrap;mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;"><span style="font-size:12px">Jornada do Usuário</span></td>
</tr>
<tr>
<td style="border: 1px solid black;padding: 8px;text-align: center;white-space: nowrap;mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;"><span style="font-size:12px">Erro na Jornada ou Dados</span></td>
<td style="border: 1px solid black;padding: 8px;text-align: center;white-space: nowrap;mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;"><span style="font-size:12px">Fornecendo os Dados</span></td>
<td style="border: 1px solid black;padding: 8px;text-align: center;white-space: nowrap;mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;"><span style="font-size:12px">Fornecendo os Dados</span></td>
</tr>
<tr>
<td style="border: 1px solid black;padding: 8px;text-align: center;white-space: nowrap;mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;"><span style="font-size:12px">Erro na Jornada ou Dados</span></td>
<td style="border: 1px solid black;padding: 8px;text-align: center;white-space: nowrap;mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;"><span style="font-size:12px">Pagamentos em Status Intermediário</span></td>
<td style="border: 1px solid black;padding: 8px;text-align: center;white-space: nowrap;mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;"><span style="font-size:12px">Pagamentos em Status Intermediário</span></td>
</tr>
<tr>
<td style="border: 1px solid black;padding: 8px;text-align: center;white-space: nowrap;mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;"><span style="font-size:12px">Erro na Jornada ou Dados</span></td>
<td style="border: 1px solid black;padding: 8px;text-align: center;white-space: nowrap;mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;"><span style="font-size:12px">Consentimento em Status Intermediário</span></td>
<td style="border: 1px solid black;padding: 8px;text-align: center;white-space: nowrap;mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;"><span style="font-size:12px">Consentimento em Status Intermediário</span></td>
</tr>
<tr>
<td style="border: 1px solid black;padding: 8px;text-align: center;white-space: nowrap;mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;"><span style="font-size:12px">Incidentes</span></td>
<td style="border: 1px solid black;padding: 8px;text-align: center;white-space: nowrap;mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;"><span style="font-size:12px">APIs</span></td>
<td style="border: 1px solid black;padding: 8px;text-align: center;white-space: nowrap;mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;"><span style="font-size:12px">Lentidão ou Degradação</span></td>
</tr>
<tr>
<td style="border: 1px solid black;padding: 8px;text-align: center;white-space: nowrap;mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;"><span style="font-size:12px">Incidentes</span></td>
<td style="border: 1px solid black;padding: 8px;text-align: center;white-space: nowrap;mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;"><span style="font-size:12px">APIs</span></td>
<td style="border: 1px solid black;padding: 8px;text-align: center;white-space: nowrap;mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;"><span style="font-size:12px">Indisponibilidade</span></td>
</tr>
</tbody>
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<ol start="2" type="1">
<li style="mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;"><strong data-olk-copy-source="MessageBody">Nova Categoria da FVP Manual – Testes Restritos</strong></li>
</ol>
<p style="margin: 10px 0;padding: 0;mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;color: #202020;font-family: Helvetica;font-size: 16px;line-height: 150%;text-align: left;">Será disponibilizada uma nova categoria para as notificações das falhas de execução da FVP Manual – Testes Restritos. Os chamados serão abertos <strong>exclusivamente</strong> pela Estrutura do Open Finance.</p>
<p style="margin: 10px 0;padding: 0;mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;color: #202020;font-family: Helvetica;font-size: 16px;line-height: 150%;text-align: left;"><strong>Categorização:</strong></p>
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<th style="border: 1px solid black; padding: 8px; text-align: center; white-space: nowrap;"><span style="font-size:12px">Categoria</span></th>
<th style="border: 1px solid black; padding: 8px; text-align: center; white-space: nowrap;"><span style="font-size:12px">Subcategoria</span></th>
<th style="border: 1px solid black; padding: 8px; text-align: center; white-space: nowrap;"><span style="font-size:12px">Categoria de 3º Nível</span></th>
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<td style="border: 1px solid black;padding: 8px;text-align: center;white-space: nowrap;mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;"><span style="font-size:12px">Conformidade</span></td>
<td style="border: 1px solid black;padding: 8px;text-align: center;white-space: nowrap;mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;"><span style="font-size:12px">Ferramenta de Validação em Produção</span></td>
<td style="border: 1px solid black;padding: 8px;text-align: center;white-space: nowrap;mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;"><span style="font-size:12px">FVP Manual – Testes Restritos</span></td>
</tr>
</tbody>
</table>
<br/>
<strong>Catálogo de Serviços (exclusivo para a Estrutura):<br/>
<br/>
                                                     <img align="center" alt='A imagem consiste em um fluxograma composto por quatro retângulos verticais dispostos em uma linha, conectados por linhas finas que indicam sequência. O fundo dos retângulos é azul-escuro, e o texto dentro deles está em branco, exceto por uma linha amarela no último retângulo. O primeiro retângulo, localizado na parte superior, contém o texto "Incidentes". Abaixo dele, o segundo retângulo apresenta o texto "Conformidade". O terceiro retângulo, em sequência, exibe "Ferramenta de Validação em Produção". O quarto e último retângulo contém o texto "FVP Manual – Testes Restritos" em branco, seguido de "SLA 5 dias úteis" em amarelo. O layout é simples e direto, com todos os elementos centralizados, e a sequência sugere um processo ou hierarquia de etapas relacionadas a incidentes e validação.' data-file-id="6193205" height="388" src="https://mcusercontent.com/49f5ff8910ce85bdb1d9a7864/images/de54cd5e-4bc8-f6d4-c1d8-ff5548d09c37.png" style="border: 0px;width: 204px;height: 388px;margin: 0px;outline: none;text-decoration: none;-ms-interpolation-mode: bicubic;" width="204"/></strong>
<p data-olk-copy-source="MessageBody" style="margin: 10px 0;padding: 0;mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;color: #202020;font-family: Helvetica;font-size: 16px;line-height: 150%;text-align: left;">O fluxo de pedido de reexecução dos tickets da FVP Manual – Testes Restritos não terá alterações.</p>
<p style="margin: 10px 0;padding: 0;mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;color: #202020;font-family: Helvetica;font-size: 16px;line-height: 150%;text-align: left;">As instituições que fazem o uso de integrações com o Service Desk devem estar preparadas para receber os chamados abertos nesta categoria.</p>
<p style="margin: 10px 0;padding: 0;mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;color: #202020;font-family: Helvetica;font-size: 16px;line-height: 150%;text-align: left;">As informações técnicas sobre os campos e categorias estão disponíveis na <a data-auth="Verified" data-linkindex="0" href="https://bra01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fservicedesk.openbankingbrasil.org.br%2FKBFAQTree.jsp&amp;data=05%7C02%7Cgabriela.lettieri%40chicagoadvisory.com.br%7Cf66a249ce8504cb9da7a08dd34d1e400%7C7531e8b3c928494b9b897ee3d353272d%7C0%7C0%7C638724798265455654%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&amp;sdata=l7fh4e38fL8zqsgp2Wj%2F4lFOpxgfwsjvm691r0O9bng%3D&amp;reserved=0" id="anchor-8c3134f2-a90f-2ed3-3c80-531143583167" originalsrc="https://servicedesk.openbankingbrasil.org.br/KBFAQTree.jsp" rel="noopener noreferrer" style="mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;color: #007C89;font-weight: normal;text-decoration: underline;" target="_blank" title="URL original: https://servicedesk.openbankingbrasil.org.br/KBFAQTree.jsp. Clique ou toque se você confiar neste link.">FAQ</a>: API SYSAID.</p>
<p style="margin: 10px 0;padding: 0;mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;color: #202020;font-family: Helvetica;font-size: 16px;line-height: 150%;text-align: left;">Em caso de dúvidas referentes a estas atualizações, faça a abertura de um chamado na plataforma do Service Desk.</p>
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<td class="mcnTextContent" style="padding-top: 0;padding-right: 18px;padding-bottom: 9px;padding-left: 18px;mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;word-break: break-word;color: #202020;font-family: Helvetica;font-size: 16px;line-height: 150%;text-align: left;" valign="top">
<h1 style="text-align: justify;display: block;margin: 0;padding: 0;color: #202020;font-family: Helvetica;font-size: 26px;font-style: normal;font-weight: bold;line-height: 125%;letter-spacing: normal;"><font color="#008080">Códigos de desconto para recertificação na OpenID Foundation (OIDF)<br/>
          </font></h1>
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<p style="text-align: justify;margin: 10px 0;padding: 0;mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;color: #202020;font-family: Helvetica;font-size: 16px;line-height: 150%;">Foi disponibilizado aos administradores do Diretório de cada instituição novos códigos de desconto para recertificação na OIDF. Caso o administrador da instituição cadastrado no Diretório não tenha recebido o código de desconto por e-mail no dia 14/01/2025, solicitamos que a instituição peça o recebimento através de ticket no Service Desk.</p>
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<a class="mcnButton" href="https://servicedesk.openfinancebrasil.org.br/Login.jsp?navLanguage=pt-BR" style="font-weight: bold;letter-spacing: normal;line-height: 100%;text-align: center;text-decoration: none;color: #FFFFFF;mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;display: block;" target="_blank" title="Clique aqui para acessar o Service Desk">Clique aqui para acessar o Service Desk</a>
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