Service Desk – Novo fluxo operacional de Acompanhamento de DesconformidadeNova instituição apta a iniciar serviço de iniciação de pagamentos Pix – Banco do Estado do Rio Grande do Sul
Sumário Regulatório
Service Desk – Novo fluxo operacional de Acompanhamento de DesconformidadeNova instituição apta a iniciar serviço de iniciação de pagamentos Pix – Banco do Estado do Rio Grande do Sul
Conteúdo do Documento
Service Desk – Novo fluxo operacional de Acompanhamento de Desconformidade Informamos que, no dia 25/06/2024, será disponibilizado o novo Fluxo Operacional de Acompanhamento de Desconformidade no Service Desk. Este fluxo será contemplado com: As instituições participantes deverão estar com as suas integrações do Service Desk...
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<p style="margin: 10px 0;padding: 0;mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;color: #202020;font-family: Helvetica;font-size: 16px;line-height: 150%;text-align: left;"> </p>
<p style="text-align: justify;margin: 10px 0;padding: 0;mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;color: #202020;font-family: Helvetica;font-size: 16px;line-height: 150%;">Informamos que, no dia 25/06/2024, será disponibilizado o novo Fluxo Operacional de Acompanhamento de Desconformidade no Service Desk.<br/>
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Este fluxo será contemplado com:</p>
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Para consultar informações adicionais sobre os novos campos personalizados, acesse os artigos disponíveis na <u><a href="https://bra01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fservicedesk.openbankingbrasil.org.br%2FKBFAQTree.jsp&data=05%7C02%7Cnaiara.cavalaro%40chicagoadvisory.com.br%7C2f14ec259f984d5e90cc08dc8fc4368c%7C7531e8b3c928494b9b897ee3d353272d%7C0%7C0%7C638543320110748572%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C0%7C%7C%7C&sdata=uHC8XR6d3VBu32E9e9deMOJRBhngpLY7BBDV1YftYHc%3D&reserved=0" style="mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;color: #007C89;font-weight: normal;text-decoration: underline;" title="URL original: https://servicedesk.openbankingbrasil.org.br/KBFAQTree.jsp. Clique ou toque se você confiar neste link.">FAQ</a></u>: API SYSAID > Formulários Customizados<br/>
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Em caso de dúvidas referentes a esta atualização, recomendamos a abertura de um chamado na plataforma do <u><a href="https://bra01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fservicedesk.openbankingbrasil.org.br%2F&data=05%7C02%7Cnaiara.cavalaro%40chicagoadvisory.com.br%7C2f14ec259f984d5e90cc08dc8fc4368c%7C7531e8b3c928494b9b897ee3d353272d%7C0%7C0%7C638543320110762914%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C0%7C%7C%7C&sdata=tlq0eFe3OdiGJQ7uZ4Uwak7lR1mSht%2BrrscjhtTD35c%3D&reserved=0" style="mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;color: #007C89;font-weight: normal;text-decoration: underline;" title="URL original: https://servicedesk.openbankingbrasil.org.br/. Clique ou toque se você confiar neste link.">Service Desk</a></u>.</p>
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<a class="mcnButton" href="https://bra01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fservicedesk.openbankingbrasil.org.br%2F&data=05%7C02%7Cnaiara.cavalaro%40chicagoadvisory.com.br%7Cf5644c31bdb64fd19d3c08dc8fcc8815%7C7531e8b3c928494b9b897ee3d353272d%7C0%7C0%7C638543355851221973%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C0%7C%7C%7C&sdata=4Dc5eIN6jxqz2WN8y9tDcdm7MBMyNRUdAVncurX59Gc%3D&reserved=0" style="font-weight: bold;letter-spacing: normal;line-height: 100%;text-align: center;text-decoration: none;color: #FFFFFF;mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;display: block;" target="_blank" title="Clique aqui para acessar o Service Desk">Clique aqui para acessar o Service Desk</a>
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<h1 style="text-align: justify;display: block;margin: 0;padding: 0;color: #202020;font-family: Helvetica;font-size: 26px;font-style: normal;font-weight: bold;line-height: 125%;letter-spacing: normal;"><font color="#008080">Nova instituição apta a iniciar serviço de iniciação de pagamentos Pix – Banco do Estado do Rio Grande do Sul</font></h1>
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<p style="margin: 10px 0;padding: 0;mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;color: #202020;font-family: Helvetica;font-size: 16px;line-height: 150%;text-align: left;"> </p>
<p style="text-align: justify;margin: 10px 0;padding: 0;mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;color: #202020;font-family: Helvetica;font-size: 16px;line-height: 150%;">A Estrutura do Open Finance Brasil informa que a seguinte instituição cumpriu todas as etapas do processo de <em>onboarding</em> de iniciadoras com sucesso e, portanto, está apta a iniciar o serviço de iniciação de transações de pagamento Pix no contexto do Open Finance Brasil: Banco do Estado do Rio Grande do Sul<br/>
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Com essa atualização, há atualmente 31 instituições que estão aptas a iniciar o serviço de iniciação de transação de pagamento Pix:</p>
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<ul>
<li style="mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;">Banco Bradesco</li>
<li style="mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;">Banco BTG Pactual</li>
<li style="mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;">Banco BV</li>
<li style="mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;">Banco do Brasil</li>
<li style="mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;">Banco do Estado do Rio Grande do Sul</li>
<li style="mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;">Banco Mercantil do Brasil</li>
<li style="mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;">Banco Ribeirão Preto</li>
<li style="mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;">Banco Safra</li>
<li style="mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;">Banco Santander</li>
<li style="mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;">Banco XP</li>
<li style="mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;">Belvo</li>
<li style="mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;">Celcoin</li>
<li style="mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;">Central Ailos</li>
<li style="mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;">Crystal BMC</li>
<li style="mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;">Ebanx IP</li>
<li style="mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;">Efí</li>
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<ul>
<li style="mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;">Genial Investimentos</li>
<li style="mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;">Google Pay (exclusivamente via jornada sem redirecionamento)</li>
<li style="mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;">Hub Pagamentos</li>
<li style="mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;">Iniciador IP</li>
<li style="mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;">Inter</li>
<li style="mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;">Itaú Unibanco</li>
<li style="mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;">Mercado Pago</li>
<li style="mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;">Nubank</li>
<li style="mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;">Parati</li>
<li style="mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;">PicPay</li>
<li style="mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;">Quanto Network</li>
<li style="mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;">Sicoob</li>
<li style="mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;">SICREDI</li>
<li style="mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;">U4C</li>
<li style="mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;">Unicred</li>
</ul>
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<td class="mcnTextContent" style="padding-top: 0;padding-right: 18px;padding-bottom: 9px;padding-left: 18px;mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;word-break: break-word;color: #202020;font-family: Helvetica;font-size: 16px;line-height: 150%;text-align: left;" valign="top">
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