Service Desk – Alteração no campo “SLA – Tempo Restante”Atualização da documentação de segurança FAPI para atender à demanda da v3.0.0 das APIs Consents, Resources e Câmbio[ERRATA] Quantidade de módulos de testes disponibilizados para a jornada de reno...

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Service Desk – Alteração no campo “SLA – Tempo Restante” Visando a melhoria no controle do tempo de atendimento das equipes N2, informamos que serão aplicadas modificações no campo SLA – Tempo Restante que está disponível no painel de atendimento dos chamados (Portal do Administrador) do Service Desk. Atualmente o campo contabiliza os dias corridos até...

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Visando a melhoria no controle do tempo de atendimento das equipes N2, informamos que serão aplicadas modificações no campo <strong>SLA – Tempo Restante</strong> que está disponível no <strong>painel de atendimento dos chamados</strong> <strong>(Portal do Administrador)</strong> do Service Desk.</p>
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<p style="margin: 10px 0;padding: 0;mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;color: #202020;font-family: Helvetica;font-size: 16px;line-height: 150%;text-align: left;">Atualmente o campo contabiliza os <strong>dias corridos</strong> até a expiração do SLA do chamado. A partir do dia <strong>20/10/2023</strong>, o campo passará a contabilizar os <strong>dias úteis</strong>.</p>
<p style="margin: 10px 0;padding: 0;mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;color: #202020;font-family: Helvetica;font-size: 16px;line-height: 150%;text-align: left;">Em caso de dúvidas referente a esta melhoria, recomendamos a abertura de um chamado na plataforma do Service Desk.</p>
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<p style="margin: 10px 0;padding: 0;mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;color: #202020;font-family: Helvetica;font-size: 16px;line-height: 150%;text-align: left;"> </p>
<p style="margin: 10px 0;padding: 0;mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;color: #202020;font-family: Helvetica;font-size: 16px;line-height: 150%;text-align: left;">Informamos que foi adicionada nova condição à documentação de segurança FAPI 1.0, para atender à especificação do GT Dados do Cliente:<br/>
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"5.2.2.24. Deve emitir refresh_tokens exclusivamente do tipo opaco e sem prazo de validade associado."<br/>
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A alteração visa atender aos requisitos da especificação v3.0.0 das APIs Consents, Resources e Câmbio, com <em>go-live</em> previsto para 01/04/2024, que prevê novos consentimentos com prazo indeterminado.</p>
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<h1 style="text-align: justify;display: block;margin: 0;padding: 0;color: #202020;font-family: Helvetica;font-size: 26px;font-style: normal;font-weight: bold;line-height: 125%;letter-spacing: normal;"><span style="color:#008080">[ERRATA] Quantidade de módulos de testes disponibilizados para a jornada de renovação simplificada </span></h1>
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<p style="margin: 10px 0;padding: 0;mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;color: #202020;font-family: Helvetica;font-size: 16px;line-height: 150%;text-align: left;"> </p>
<p style="text-align: justify;margin: 10px 0;padding: 0;mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;color: #202020;font-family: Helvetica;font-size: 16px;line-height: 150%;">No Informa #467 (“Lançamento da versão beta.2 das especificações de renovação de consentimento simplificada”, enviado em 06/10/2023), comunicamos que o Squad Sandbox havia disponibilizado 6 módulos de testes para a jornada de renovação simplificada.<br/>
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Gostaríamos de retificar que foram disponibilizados 7 módulos de testes pelo Squad Sandbox. Todavia, o módulo consents_api_preflight_test-module_v2 não será considerado para a contabilização de sucesso de nenhum dos marcos.<br/>
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Em caso de dúvidas em relação aos testes disponibilizados, consulte o Informa #467 (“Disponibilização do motor funcional da jornada de renovação simplificada”).</p>
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<a class="mcnButton" href="https://bra01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fmailchi.mp%2F7ecde3c1d2e4%2Fopen-banking-informa-9415164%3Fe%3D73765c10e9&data=05%7C01%7Clara.aline%40chicagoadvisory.com.br%7C7dfcda4e84294c939dd808dbc8d8e37f%7C7531e8b3c928494b9b897ee3d353272d%7C0%7C0%7C638324606088558051%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=znVuWC6cLR7benuH3if86Y%2F6ZMzb9hMZhfDMIZUJGbo%3D&reserved=0" style="font-weight: bold;letter-spacing: normal;line-height: 100%;text-align: center;text-decoration: none;color: #FFFFFF;mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;display: block;" target="_blank" title="Clique aqui para acessar o Informa #467">Clique aqui para acessar o Informa #467</a>
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<h1 style="text-align: justify;display: block;margin: 0;padding: 0;color: #202020;font-family: Helvetica;font-size: 26px;font-style: normal;font-weight: bold;line-height: 125%;letter-spacing: normal;"><span style="color:#008080">Melhorias no processo de testes e certificação </span></h1>
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<p style="text-align: justify;margin: 10px 0;padding: 0;mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;color: #202020;font-family: Helvetica;font-size: 16px;line-height: 150%;"> <br/>
O Ecossistema do Open Finance está trabalhando em melhorias no processo de testes e certificações, e gostaria de ouvir comentários das instituições e sugestões de melhoria.<br/>
<br/>
Pedimos que respondam o formulário até 16/10/2023.</p>
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<a class="mcnButton" href="https://bra01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fforms.office.com%2Fr%2Fe8c8hCXKfX&data=05%7C01%7Clara.aline%40chicagoadvisory.com.br%7C7a8e8f2d53f74c92c95208dbc8f6f53a%7C7531e8b3c928494b9b897ee3d353272d%7C0%7C0%7C638324735230409688%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=6Qdr0GBwvtMl2IXU7IKA2vOMqxM25gnO3%2BtMpmITIkE%3D&reserved=0" style="font-weight: bold;letter-spacing: normal;line-height: 100%;text-align: center;text-decoration: none;color: #FFFFFF;mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;display: block;" target="_blank" title="Clique aqui para acessar o formulário">Clique aqui para acessar o formulário</a>
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